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Introduction
Welcome to Memberlyt (“we”, “our”, or “us”). Memberlyt is a software-as-a-service platform that helps dance studios, yoga centers, and other batch-based training businesses manage student registrations, batches, schedules, fees, and related administrative activities.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, register for an account, use our platform, or interact with our services and integrations.
By using Memberlyt, you acknowledge that you have read this Privacy Policy.
Information We Collect
Depending on how you use Memberlyt, we may collect the following information:
A. Account Information
- Name and email address.
- Phone number, if provided.
- Login credentials and account authentication information.
- Studio or business name and related details.
B. Student Information
- Student name and contact information.
- Registration and enrollment details.
- Batch assignments, schedules, and membership information.
- Fee records, payment status, and transaction references.
- Other information submitted by studio owners or students through registration forms.
C. Payment Information
- Fee amounts, payment status, payment dates, and transaction references.
- Payment-related information processed through supported third-party payment providers.
Memberlyt does not intentionally collect complete payment card numbers, CVV codes, or banking passwords. Payment information is handled according to the practices of the applicable payment provider.
D. Technical and Usage Information
- IP address and browser or device information, where collected.
- Login activity, application usage, error logs, and diagnostic information.
- Information required to maintain the security and performance of our services.
E. Third-Party Integration Information
If you choose to connect Memberlyt with third-party services, we may process information made available through those integrations, subject to the permissions you grant and the applicable provider's terms.
For example, if you use a Meta or WhatsApp integration, relevant account identifiers, business information, contact details, and message-related information may be processed where necessary to provide that integration.
How We Use Your Information
We use collected information to:
- Create and manage user and studio accounts.
- Facilitate student self-registration and studio-owner approval or rejection of registration requests.
- Manage batches, schedules, student records, and fee tracking.
- Record payment statuses and provide supported payment-related functionality.
- Generate receipts, reports, and studio analytics where available.
- Provide customer support and respond to inquiries.
- Maintain platform security, prevent fraud, and troubleshoot technical issues.
- Operate and maintain third-party integrations authorized by users.
- Comply with applicable legal obligations and enforce our terms.
We do not use personal information for purposes unrelated to the operation of Memberlyt unless permitted by law or otherwise disclosed to you.
Data Storage and Security
We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, and destruction.
Information may be stored and processed using third-party hosting and database providers. Access is limited according to operational requirements and applicable permissions.
No method of electronic storage or internet transmission can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
When information is no longer required, we will take reasonable steps to delete or anonymize it, subject to applicable legal requirements and legitimate retention needs.
Your Privacy Rights and Data Deletion
You may request access to, correction of, or deletion of personal information associated with your use of Memberlyt, subject to applicable law and legitimate retention requirements.
How to Request Data Deletion
To request the deletion of your personal data or third-party integration data (including Meta/WhatsApp integration data), please follow these steps:
- 1
- 2Include your registered email address and sufficient information for us to identify your account.
- 3Tell us whether your request concerns a studio account, student registration, or information associated with a third-party integration.
We may request reasonable information to verify your identity and prevent unauthorized deletion requests.
We will review and process valid requests within a reasonable period, subject to applicable law. Where appropriate, we will delete or anonymize the relevant information and notify you of the outcome.
If your information is maintained by a studio owner, you may also need to contact that studio. We will handle requests concerning information processed by Memberlyt in accordance with applicable law.
You do not need to pay a fee simply to submit a data deletion request.
Third-Party Services
Memberlyt may rely on third-party services to provide hosting, authentication, payment processing, email delivery, and optional integrations.
These services may process information according to their own privacy policies and terms. We encourage users to review the applicable policies of third-party services they choose to use.
Memberlyt is not responsible for the independent privacy practices of third-party services.
Children's Privacy
Memberlyt may be used by studios that provide training to children. Studio owners and administrators are responsible for ensuring they have the necessary authority or consent to submit student information, including information about minors, where required by applicable law.
We do not knowingly collect children's personal information directly for purposes unrelated to providing the service. If you believe information has been collected improperly, contact us so we can review the matter and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our services, data practices, legal requirements, or third-party integrations.
When we make changes, we will update the “Last Updated” date on this page. Material changes may be communicated through our website or other appropriate channels.
Contact Us
For privacy-related questions, access requests, corrections, or data deletion requests, contact: